Fashetta - FAQ

How long will it take to get my package?

Delivery timelines depend on your location and are confirmed over WhatsApp at checkout. Most orders arrive within a few working days.

What is your return policy?

If something is not right, contact us within the stated window and we will help arrange a return or exchange.

How do I track my order?

Once your order ships we share tracking details with you over WhatsApp so you can follow it every step of the way.

What payment methods do you accept?

Orders are arranged over WhatsApp, where we share our accepted payment details and confirm your order before dispatch.

Is my payment information secure?

We never process card details on this site. Payment is arranged privately over WhatsApp once your order is confirmed.

How do I place an order?

Add the pieces you love to your bag, then head to checkout. We confirm every order over WhatsApp before it ships.

Do you restock sold-out items?

Many of our best-loved pieces are restocked. Join the newsletter or message us on WhatsApp to be notified when something returns.

Are your products authentic?

Every item is sourced directly and checked by hand before it reaches you. We stand behind the quality of everything we sell.